Customs Info

🇪🇺 Customers in the EU

  • Since the UK left the EU, shipments from the UK to EU countries are now treated as imports.
  • You may be asked to pay import VAT, customs duties, or a handling fee before your parcel is delivered.
  • These charges are collected by your local postal service or courier and vary by country.
  • We do not currently use the EU’s IOSS system, so VAT is not included in your order — it may be charged at the border.

🟡 For many small orders (under €22–€150), VAT and fees are usually minimal — but they can still apply.

🌎 Customers Outside the EU

  • Customs policies vary widely around the world. Please check your country’s import rules before ordering.
  • You may be responsible for customs duties, import VAT, and/or handling fees.

🛠️ Why We Don't Include Import Charges at Checkout

We’re a small business focused on keeping costs low for customers. Rather than raising prices or adding complex systems, we let your local postal service calculate any applicable taxes.

We understand this isn’t ideal for everyone, and we’re always happy to help if you have questions about your delivery.

💬 Need Help?

If you’re unsure whether charges apply in your country, or need help with a customs form, feel free to contact us — we’re happy to help!